Terms and Conditions

Article 1 – Definitions

In these Terms & Conditions, the following terms shall have the meanings set forth below:

Supplementary Agreement
An agreement in which the consumer acquires products, digital content, and/or services in connection with a distance agreement, provided by Nummerly or by a third party based on an arrangement between that third party and Nummerly.

Cooling-Off Period
The period during which the consumer may exercise their right of withdrawal.

Consumer
A natural person acting for purposes outside their trade, business, craft, or profession.

Day
A calendar day.

Digital Content
Data produced and supplied in digital form.

Continuous Performance Contract
An agreement for the regular delivery of goods, services, and/or digital content over a certain period.

Durable Data Carrier
Any medium that enables information addressed personally to the consumer to be stored in a way that allows future consultation and unchanged reproduction.

Right of Withdrawal
The consumer’s right to withdraw from the distance agreement within the cooling-off period.

Distance Agreement
An agreement concluded between Nummerly and the consumer using one or more means of distance communication.

Model Withdrawal Form
The standard withdrawal form made available by Nummerly.

Nummerly
The operator of the webshop Nummerly.com, offering products to consumers at a distance.

Remote Communication Technique
Any means used to conclude an agreement without the consumer and Nummerly being physically present at the same time.

Article 2 – Applicability

These Terms & Conditions apply to every offer made by Nummerly and to every distance agreement concluded between Nummerly and the consumer.

Before the agreement is concluded, these Terms & Conditions will be made available to the consumer. If this is not reasonably possible, Nummerly will indicate where the Terms & Conditions can be accessed and that they will be provided free of charge upon request.

If the agreement is concluded electronically, the Terms & Conditions may be made available electronically in a way that allows the consumer to store them on a durable data carrier.

If additional product- or service-specific terms apply, the provision most favorable to the consumer shall prevail in case of conflict.

Article 3 – The Offer

If an offer is subject to a limited duration or specific conditions, this will be clearly stated.

Each offer includes a clear and accurate description of the products offered. Images are intended to represent the products as accurately as possible. Minor deviations or typographical errors do not bind Nummerly.

Each offer clearly states the rights and obligations associated with acceptance.

Article 4 – The Agreement

The agreement is concluded when the consumer accepts the offer and fulfills the stated conditions.

If the agreement is concluded electronically, Nummerly will confirm receipt of the order electronically without undue delay.

Nummerly may, within legal limits, assess whether the consumer can meet their payment obligations and may refuse an order or impose conditions if justified.

Article 5 – Right of Withdrawal

The consumer has the right to withdraw from the agreement within 14 days without stating any reason.

The cooling-off period starts the day after the consumer or a designated third party receives the product.

For multiple shipments, the cooling-off period begins upon receipt of the final item.

For services or digital content not supplied on a physical medium, the cooling-off period begins on the day the agreement is concluded.

If Nummerly fails to provide legally required withdrawal information, the cooling-off period will be extended in accordance with applicable law.

Article 6 – Consumer Obligations During the Cooling-Off Period

The consumer must handle the product and packaging with care and only use the product as necessary to assess its nature and functionality.

The consumer is liable for depreciation resulting from use beyond what is permitted.

Article 7 – Exercising the Right of Withdrawal

To exercise the right of withdrawal, the consumer must notify Nummerly within the cooling-off period using the withdrawal form or a clear written statement.

Products must be returned within 14 days of withdrawal notification, including all accessories and in original condition where reasonably possible.

The consumer bears return shipping costs unless otherwise stated.

Article 8 – Obligations of Nummerly in Case of Withdrawal

Nummerly will refund all payments received, including standard delivery costs, within 14 days of receiving the withdrawal notice.

Refunds will be processed using the original payment method unless otherwise agreed.

Article 9 – Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:

  • Custom-made or personalized products (including house numbers made to order)

  • Products manufactured according to consumer specifications

  • Products inseparably mixed with other goods

  • Digital content delivered with consumer consent

Article 10 – Prices

All prices are listed in USD unless otherwise stated and include applicable taxes unless specified.

Nummerly reserves the right to correct pricing errors. In such cases, the consumer is not obligated to complete the purchase.

Customs duties or import taxes (if applicable) are the consumer’s responsibility.

Article 11 – Compliance & Warranty

Nummerly guarantees that products conform to the agreement and reasonable expectations of quality and usability.

Any additional warranty does not limit statutory consumer rights.

Article 12 – Delivery & Execution

Orders are processed with care and shipped to the address provided by the consumer.

Delivery times are estimates and not guarantees. Delays do not automatically entitle the consumer to compensation.

Risk transfers to the consumer upon delivery.

Article 13 – Duration Transactions

Ongoing agreements may be terminated by the consumer at any time with a notice period not exceeding one month.

Automatic renewals will not occur without clear consumer consent.

Article 14 – Payment

Payments must be completed using the available payment methods at checkout.

If payment is delayed, Nummerly may suspend or cancel the order.

Article 15 – Information

Nummerly is a design-focused brand offering premium house numbers crafted with attention to detail and quality.

Additional company information is available upon request.

Article 16 – Complaints Procedure

Complaints must be submitted clearly and promptly via customer support.

Nummerly will respond within 14 days of receipt.

Article 17 – Governing Law & Disputes

These Terms & Conditions are governed by the laws of the jurisdiction in which Nummerly operates.

Disputes shall be submitted to the competent court in that jurisdiction.

Article 18 – Additional Provisions

Any additional or deviating provisions must be recorded in writing and may not disadvantage the consumer.

Article 19 – Order Refusal

If an order is refused or not collected, return and handling costs may be charged to the consumer.